Shipping policy

Last updated: August 2026

Thank you for shopping with Grillpova.

We are committed to providing reliable shipping and excellent customer service throughout the United Kingdom.

Shipping Area

We currently ship exclusively within the United Kingdom.

We do not ship internationally.

FREE Standard Shipping is available on all orders.

There are no hidden shipping charges.

Orders are processed within 1–2 business days.

Orders placed on weekends or UK public holidays will be processed on the next business day.

After dispatch, estimated delivery is:

5–10 business days

Delivery times are estimates and may occasionally vary due to courier delays, weather conditions, or periods of high demand.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Tracking details may take up to 48 hours to become active.

If your package is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible.

We will work with the courier to resolve the issue promptly.

Please ensure that your shipping address is correct before completing your order.

Grillpova is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you have any questions about shipping, please contact us:

Grillpova

Email: support@grillpova.com

Phone: +44 7446 371844

United Kingdom