Privacy policy
Last updated: August 2026
At Grillpova, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you visit or make a purchase from our website, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers)
- IP address
- Browser and device information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Prevent fraud and improve website security
- Improve our products and services
- Comply with legal obligations
Payment Security
Payments are processed securely through trusted payment providers.
We do not store your full payment card information.
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Provide a better shopping experience
You may disable cookies in your browser settings.
Information Sharing
We may share your information only with trusted service providers such as:
- Payment processors
- Shipping companies
- Website hosting providers
- Analytics providers
We never sell your personal information.
Data Retention
We retain personal information only as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing
- Request data portability
Security
We implement appropriate technical and organisational measures to protect your personal information.
However, no internet transmission can be guaranteed to be 100% secure.
Contact
If you have any questions regarding this Privacy Policy, please contact us:
Grillpova
Email: support@grillpova.com
Phone: +44 7446 371844
United Kingdom